At Tompkins Insurance Agency, we are committed to protecting your privacy as a visitor to this Web site and as our customer. To our visitors and to our customers, we offer this pledge:
We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send e-mail to us from this Web site.
When you request an insurance quote or if you enroll for an insurance policy at Tompkins Insurance Agency, we will ask you to provide your name, home address, mailing address, telephone number and e-mail address along with other personal information. This information will be provided to the insurance company for a quote and when you purchase an insurance policy to establish you as a policyholder. We will maintain a record of your information at the office of Tompkins Insurance Agency so we can provide you with policyholder service. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer’s personal information.When you purchase an insurance policy from Tompkins Insurance Agency, you will pay the premiums with your credit card or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file. When you send us e-mail from this Web site, you will provide us with certain personally identifiable information including your e-mail address.
A cookie is a piece of data that is stored on a visitor’s hard drive while they are visiting this Web site. We may utilize a short-lived form of cookie when you visit this site. At Tompkins Insurance Agency, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor’s computer as soon as they close their browser or if they are not actively browsing our Web site for more than 20 minutes.